Exceptional Customer Service From The Experts

Delivering exceptional customer service is the key to eCommerce success and so, our support team goes the extra mile to wow customers with faster, smarter and personalised support!

Customer-Oriented Teams

Undoubtedly, customer service is one of the most crucial aspects of any business. While the marketing team works to spread brand awareness amongst potential customers, the customer service team helps in keeping both new and existing consumers, connected to the brand and coming back for more!


Happy Employees Make For Happy Customers

In this highly competitive world where customers are the ‘King of Market’, one factor that can win or lose the customer is the after-sale service and support. That’s where customer service comes into the picture. We have a team of well-trained and friendly customer service executives who are dedicated to delivering a consistently valuable experience for our clients.


diverse cultures

Our team consists of highly talented professionals from diverse cultures across the globe who believe in achieving nothing less than excellence. They are always ready to go the extra mile to provide a satisfactory and hassle-free experience and leave a smile on each customer’s face.

They believe in taking ownership of every case that comes through and to get a resolution for our customer’s problems as quickly as possible.

Real-Time Assistance

Our CS representative’s day at work starts with answering email queries, attending to customers and providing real-time assistance on live chat and calls throughout the day. We are involved in the following activities:

  • Order Management
  • Order Processing
  • Fraud Prevention
  • Escalation Handling
  • Marketplaces Management
  • Shipping Monitoring

As we started expanding into different countries, our team has also expanded and now we have people from all over the world working together towards achieving a common goal - happy customers!