Innovative ideas with top-notch industry knowledge

As we continue to grow, we always need great people. We are looking for achievers, people who have innovative ideas with top-notch industry knowledge, quick-thinking, stress-tolerance and problem-solving capabilities.

Customer Service Representative - Remote | VadodaraBACK

Job Summary

  • Meet our customer-centric targets/SLA's through the provision of excellent customer experience across all customer channels and touch points (email, phone, live chat).
  • Responding to customer contacts and solving any issues in a helpful, empathic manner
  • Processing orders and accurately input and document actions within the CRM while maintaining company performance and productivity standards.
  • Any other duties as may be reasonably requested from time to time by the Head of Customer Services.

Required Skills

  • Experience in international customer services, minimum 2 years.
  • Excellent English language skills (spoken and written)li>
  • Basic knowledge of MS Office.
  • Good Communication.
  • Ability to work under pressure, be self-driven, proactive and solution focusedli>

The Benefits

  • Established company with great financial stability.
  • International luxury offices in Vadodara & Hyderabad.
  • We invest in our people by providing ongoing, world-class global training.
  • Fast personal and career development.
  • International travel opportunities.
  • Service recognition awards.
  • Market leading salary packages.
  • Accommodation in company guest house.
  • Regular social and team building activities.
  • Management developed from within.
  • Unrivalled team working dynamics.
  • Develop ground breaking technology.
  • Innovative forward thinking organisation.
  • 5 Days week work culture.
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